iBET Privacy Guide: Personal Data, Cookies, Security and Information Disclosure
The iBET Privacy Policy explains how personal information is collected, used, protected and disclosed when customers use the website and Internet Betting Facilities. This guide reorganises the official policy into a clearer format while preserving the key rules that affect account privacy, personal-data rights, cookies, information disclosure, security and Internet-based data transfers.
Official privacy information:
This article reorganises the main points from the iBET Security Privacy Policy for easier reading. It does not replace the complete official Privacy Policy. Where there is any difference, the current official policy takes precedence.
- Privacy Policy overview
- Applicability and policy changes
- Information collected and how it is used
- Purposes for using personal information
- Accuracy and correction of personal information
- Disclosure of personal information
- Fraud, chargeback and money-laundering disclosures
- Cookies
- Security and data destruction
- Internet-based and international transfers
- Frequently asked questions
1. iBET Privacy Policy Overview
The Privacy Policy explains how iBET, referred to in the policy as the Operator, receives, uses and protects customers’ personal information.
The policy states that protecting customer privacy and personal information is important to the Operator.
| Privacy Area | What the Policy Covers |
|---|---|
| Personal information | Information supplied by customers, transaction-related information and information generated when customers use the website and Internet Betting Facilities. |
| Data use | Information may be used for account administration, wagering, statistical purposes, research, credit-risk analysis, service improvement and regulatory compliance. |
| Disclosure | The policy lists specific legal, regulatory, payment, service-provider and business circumstances in which personal information may be disclosed. |
| Cookies and security | The policy also explains cookie use, security measures, destruction of personal information and Internet-based data transfers. |
2. Applicability and Changes to the Privacy Policy
By using the website, customers agree to the Privacy Policy and to the use and disclosure of personal information as set out in the policy.
Using the Website Means Accepting the Policy
Customers who use the website agree to the terms of the Privacy Policy and to the collection, use and disclosure of personal information described in it.
The Policy May Be Modified or Updated
The Operator may review the Privacy Policy periodically and reserves the right to modify and update it at any time.
Changes Can Take Effect Immediately
Changes take effect immediately once customers are notified of the changes through a prominent notice on the website. Continued use of the website after notification constitutes acceptance of those changes.
The Operator recommends that customers review the Privacy Policy periodically because changes can take effect after notification and continued use of the website is treated as acceptance.
3. Information Collected and Its Use
The Operator collects personal information when customers use the website and information about transactions undertaken through the service, including details of payments used.
| Information Type | Information Listed in the Policy |
|---|---|
| Identity information | Customer name and date of birth. |
| Contact information | Residential address, email address and phone number. |
| Payment and transaction information | Information about transactions undertaken by the customer, including details of payments used. |
| Server activity-log information | Source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and the type of browser used. |
Payment Details Are Fully Encrypted and Not Accessible by the Operator
Where payment details are provided, the official Privacy Policy states that they are stored in a fully encrypted format and are not accessible by the Operator.
Information May Also Be Collected From Third Parties
The Operator may collect personal information from third parties, including financial institutions and credit providers, for the purpose of maintaining the customer’s account and conducting credit or other financial checks.
4. How iBET Uses Personal Information
The official Privacy Policy identifies seven main purposes for using customer personal information.
| No. | Purpose |
|---|---|
| A | To set up, manage and administer the customer’s account. |
| B | To make, settle and pay bets or wagers. |
| C | For statistical purposes. |
| D | For market research and data-analysis purposes. |
| E | To analyse the customer’s credit risk, if applicable. |
| F | To improve the quality of service and gaming experience for customers. |
| G | To comply with applicable licensing and regulatory requirements. |
5. Accuracy and Correction of Personal Information
It is the customer’s responsibility to notify the Operator of changes to personal information.
Correcting Personal Information
If personal information changes, or if a customer believes information held by the Operator is incorrect or inaccurate, the customer may request that it be corrected.
Contact Email
Requests regarding personal-information corrections may be sent to [email protected].
Customer Account ID and Change Details
The customer should provide the Customer Account ID and details of the personal information that the customer wishes to change.
Customers may also contact [email protected] to obtain a copy of personal information held about them or to ask questions regarding the Privacy Policy or the Operator’s privacy practices.
6. When Personal Information May Be Disclosed
The Privacy Policy lists the following situations in which the Operator may disclose a customer’s personal information.
| Disclosure Reason / Recipient | Circumstances |
|---|---|
| Required by law | Personal information may be disclosed where required by law. |
| Good-faith legal necessity | Information may be disclosed where the Operator believes in good faith that disclosure is necessary to comply with legal process, protect and defend the Operator’s property or rights, or protect the personal safety of users of the website, users of the Internet Betting Facilities or the public. |
| Regulatory or licensing body | Information may be disclosed to a regulatory body or licensing body with authority over the Operator. |
| Bet or wager settlement | Information may be disclosed to third parties for the purpose of settling or making payment in connection with any bet or wager. |
| Customer’s intermediary betting provider | Information may be disclosed to the customer’s intermediary betting provider, if any. |
| Payment management company | Information may be disclosed to any payment-management company providing payment solutions or services to the Operator. |
| Service providers | Information may be disclosed to third parties that provide services on the Operator’s behalf. |
| Sale of the business | Information may be disclosed to a third party that purchases the Operator or its business. |
7. Fraud, Chargeback and Money-Laundering Disclosures
The Privacy Policy contains a specific disclosure rule for cases involving suspected cheating, fraud and prohibited financial activity.
If the Operator determines that a customer has cheated or attempted to defraud the Operator or another user of the Internet Betting Facilities, the Operator may share relevant customer information.
The policy specifically mentions fraudulent payment activity, use of stolen credit cards, chargebacks or other reversals of payment, prohibited transactions and money laundering.
Information May Be Shared With Other Organisations
In such circumstances, the Operator reserves the right to share information, including the customer’s identity, with other online betting sites, banks, credit-card companies and appropriate agencies, including law-enforcement agencies.
9. Security and Data Destruction
The Privacy Policy states that the Operator will take all reasonable steps required by law to ensure that personal information collected is accurately recorded and kept securely.
Reasonable Steps to Protect Personal Information
Once customer information is received, the Operator will take reasonable steps to protect personal information from misuse, loss or unauthorised access.
All Personal Information Will Be Destroyed When No Longer Required
All personal information will be destroyed when it is no longer required to be retained by the Operator or by law.
Internet Transmission Is Not Guaranteed to Be Secure
The Operator does not warrant the security of information transmitted over the Internet. Information transmitted by the customer to the Operator is transmitted at the customer’s own risk.
Although reasonable steps are taken to protect personal information after it is received, the Privacy Policy does not guarantee the security of information while it is being transmitted over the Internet.
10. Internet-Based and International Data Transfers
Because the Internet operates in a global environment, using the Internet to collect and process personal data necessarily involves transmission of data on an international basis.
Browsing and Electronic Communication Indicates Agreement
By browsing the website and communicating electronically with the Operator, the customer acknowledges and agrees to the Operator processing personal data in this Internet-based and international manner.
11. Frequently Asked Questions
- Using the website means accepting the applicable Privacy Policy.
- Policy changes can take effect immediately after notice, and continued use indicates acceptance.
- Personal information collected can include identity, contact, transaction, payment and detailed server activity-log information.
- Payment details are stored in fully encrypted form and are not accessible by the Operator.
- Customers are responsible for notifying the Operator when personal information changes.
- Personal information may be disclosed under the specific circumstances listed in the Privacy Policy.
- Fraud, chargebacks, prohibited transactions and money laundering can result in information being shared with other betting sites, banks, credit-card companies and law-enforcement agencies.
- Most browsers automatically accept cookies unless the customer changes browser settings.
- All personal information will be destroyed when it is no longer required to be retained by the Operator or by law.
- Internet transmission is not guaranteed to be secure and may involve international processing of personal data.
Review Your iBET Privacy Information
Keep your personal information accurate, understand how your data may be collected and disclosed, and review the current Privacy Policy periodically.
Information notice:
This guide reorganises the information shown in the iBET Security Privacy Policy for easier reading. It does not replace the complete official Privacy Policy.
Privacy enquiries:
Customers may contact [email protected] regarding personal-information corrections, copies of personal data held by the Operator or questions about the Privacy Policy.
